IT support & helpdesk
For support contact our friendly technology team.
(08) 8100 6177
Standard Hours of Operation (excludes public holidays)
- Telephone Support: 08:00am to 5:30pm, Monday to Thursday
- Telephone Support: 08:00am to 5.00pm Friday
- Onsite Support: 08:00am to 5:30pm, Monday to Thursday
- Onsite Support: 08:00am to 5:00pm, Friday
Customer Information required for Service Desk Operator
- Name of Customer: Organisation details
- Contact Details of user: Name and contact phone number
- Nature of issue: When issue occurred
- A brief description of the issue
- Any error information that has been displayed
- Screen shot
For remote support following discussions with a Hood Sweeney Technology Engineer, please click here.