IT support & helpdesk

For support contact our friendly technology team.

(08) 8100 6177

support@hoodsweeney.com.au

Standard Hours of Operation (excludes public holidays)

• Telephone Support: 08:00am to 5:30pm, Monday to Thursday
• Telephone Support: 08:00am to 5.00pm Friday
• Onsite Support: 08:00am to 5:30pm, Monday to Thursday
• Onsite Support: 08:00am to 5:00pm, Friday

Customer Information required for Service Desk Operator

• Name of Customer: Organisation details
• Contact Details of user: Name and contact phone number
• Nature of issue: When issue occurred
• A brief description of the issue
• Any error information that has been displayed
• Screen shot

For remote support following discussions with a Hood Sweeney Technology Engineer, please click here.