Support and Helpdesk

For support contact our friendly technology team

  • (08) 8100 6177

Standard Hours of Operation (excludes public holidays)

  • Call Centre: 08:00am to 5:30pm, Monday to Friday
  • Onsite Support: 08:30am to 5:30pm, Monday to Friday

Customer Information required for Service Desk Operator

  • Name of Customer: Organisation details
  • Contact Details of user: Name and contact phone number
  • Nature of issue: When issue occurred
  • A brief description of the issue
  • Any error information that has been displayed
  • Screen shot

For remote support following discussions with a Hood Sweeney Technology Engineer, please click here.